Duve wins best guest app
Duve wins best guest experience platform
Duve achives ISO certifications
Understanding Hotel Revenues
How to Use Data to Boost Your Bottom Line
How to Deal With Guest Complaints
Communicate, contactless check in, customizing the guest experience with the Guidebook. Easy to update property specifics, communicate with the guest thru sms and email.
Guest Ambassador
Hilton, US
Easy communication with guests, amazing upsell opportunities which can be defined by ourselves, great tool for pre check-in for guests
Interim GM
Boutiques, Germany
Super friendly to use, improving significantly the guest journey and the communication with the guests and in addition saving a lot of time by check in online and other modules
GM
Luxury Hotels, Italy
Implementing Duve’s online check in platform not only lets guests start enjoying their vacation right away, but it also frees up time for hoteliers to focus on what really matters: providing an outstanding hospitality experience.
The first step in creating a smart online check in is to start communicating with your guests right after they’ve booked. Duve increases each guest’s booking value by allowing you to get a better understanding of their needs.
Now, hoteliers can chat with guests directly in the guest app and offer tailored experiences, services, upgrades, and more. No more third party communication.
Take the guessing out of the equation. Provide guests with any information they may need before their arrival - for example, provide details about how to get to your establishment, what in-house services you offer, and more.
Duve lets your guests scan and sign all needed documents before arrival. So you have everything needed to complete guests check-in online, and can allow your guests to start enjoying the ultimate vacation experience right when they arrive.