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Connecting Payoneer to Duve

This article covers FAQ regarding Payoneer payments and integration with Duve.

Payoneer is a financial service company that provides online money transfer and digital payment services. Creating a Payoneer account is free. Account holders can send and receive funds online and transfer these funds into their bank account.

Connecting your payment details to Duve allows you to accept credit card payments online.

How do I connect Payoneer to Duve?

In order to start working with Payoneer, simply go to the upsell page and click on enable cc payments. It will open a Payoneer pop-up form, where you will be requested to add some of your company and bank account details. If you already have a Payoneer account you can connect your existing account.  

After filling the forms and submitting them, Payoneer will review your details. New applications can take several business days to be reviewed. Once reviewed, you will receive an email confirmation with further details. Make sure to check your email for updates or follow up questions about your application. Once your account is approved you can start accepting payments via credit card in Duve.

When will the Money be transferred from Duve to my own Payoneer account?

The funds will become available for you to withdraw 7 days after the product start date. For example, if you sell an early check-in on January 1st, and your guests checks-in on January 10th- the funds will be available to you on January 17th. 7 Days after the product is used.

Is there a minimum withdraw amount?

The minimum amount for a withdraw is 19 Euros. Duve will automatically transfer the funds to your own Payoneer account every month on the 10th of each month, providing that you have the minimum amount of funds. You will be able to manually transfer the money as well.

What are the fees for transferring the money from Duve to your Payoneer account?

There is a fee of 2.5 Euros for transferring your funds from Duve to your own Payoneer account. The fee does not include currency conversion.

Once you completed the transfer, you will have the money available in your own Payonner account and can easily withdraw these funds from your local bank account in local currency. Make sure to check Payoneer fees may vary by country and currency.

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