Support Center
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Filter by Categories
Quick Start
General Settings
Communication hub
Getting started
Confirmation Email
Room upgrade
Online Check-in
Duve Frontdesk Training
WhatsApp & SMS
Full Setup
Arrival info
Integrations
Guest-App
Upsells
Duve Support
Communication
Check-out & Reviews

Instant Translations

In every place in the Duve system, where you add your own description, you can translate the text immediately to all the languages Duve support.

Here are the main sections –

  • Check-in options
  • Check-out Instructions
  • Automated messages
  • Early check-in policy.
  • Late check-out policy
  • FAQ
  • Confirmation email
  • Rental’s guest notes

To do so, you have two possibilities:

  • You can translate into all the proposed languages by clicking on “Translate to all languages”, in each field,┬áthen on “Yes, translate all”.

Play

Like that, a guest that inserted a Brazilian phone number in the pre check-in wizard, or changed his language settings in the pre check-in, will see the check-in options in Portuguese (as well as the Check Out Instructions, the Late check-out policy, the FAQ, Etc.).

You can also translate in only some of the proposed languages. For example, if you know that your guests are only from French and English speaking countries, you can choose to translate only in English and in French.

To do it, click on the arrow at the right of “Original language”, then select “French” and finally click on “Save” at the top of your screen.

Play

Those explanations are valid for all the mentioned sections above (Check Out Instructions, Late check-out policy, and FAQ).

Translation in your properties

In each of those sections below, you can translate your inserted data:

  • Guest notes (Notes & Highlights)
  • FAQ
  • All of the override options you customized in a property

The explanations above for the settings are also valid for the translation in the properties.

After the system translated the text you wished, you can view the translated text in a specific language, and update it manually as you wish. Don’t forget to save after the changes.

That’s it. Enjoy.

In This Article